Refund Policy
At GANDSPASS Production, we strive to ensure customer satisfaction with our video series, Monetary Distribution - Balancing the Economy. If you are not satisfied with your subscription, we offer a 60-day money-back guarantee under the terms outlined below.
1. Eligibility for Refund
You are eligible for a refund if:
You submit your refund request within 60 days of your initial subscription purchase.
Your subscription was purchased directly through our payment processor, Digistore24.
2. How to Request a Refund
To request a refund, please follow these steps:
Contact us at contact@gandspass.com with the subject line "Refund Request."
Provide the following details:
Your name and email address used for the purchase.
The order confirmation number or receipt from Digistore24.
A brief explanation of your reason for requesting a refund (optional).
3. Processing Refunds
Refunds will be processed through Digistore24 and issued to the original payment method.
Once your request is approved, the refund will typically be processed within 5-10 business days.
You will receive a confirmation email once the refund has been completed.
4. Exclusions
Refunds are not available for:
Requests made more than 60 days after the initial purchase date.
Subscriptions purchased from unauthorized third-party platforms.
Cases of violation of our Terms and Conditions, such as unauthorized sharing or misuse of content.
5. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.
6. Contact Us
If you have any questions or need assistance with a refund request, please contact us:
GANDSPASS Production Email: contact@gandspass.com